Updated October 1, 2026

Privacy policy

This policy explains how Rusty Snacks handles information submitted through rustysnacks.com.

Information we collect

When you sign up for email updates or request a product notification, we collect your email address, selected topic or product interests, signup source, and consent records, including timestamps and the version of the consent wording. We also store a hashed identifier derived from IP address and browser information for consent records and abuse prevention. If you use our support form, we collect the name, email address, topic, message, optional order number, and consent timestamp you submit. Our hosting and security providers may automatically process technical information such as IP address, browser type, device type, requested pages, timestamps, and security signals.

Orders, payments, and shipping

For an order, we collect the contact and delivery information provided for an order, including name, email address, shipping address, and a telephone number if requested for delivery. We process ordered items, prices, discounts, shipping charges, tax, order identifiers, payment status, and refund and fulfillment records to complete purchases and provide support. Square processes payment information under its own privacy policy; do not send card numbers or security codes to our support email.

We use Square for payment processing and Shippo and the selected carrier for shipping services. We provide these services with the order, recipient, address, contact, and parcel information needed for their respective tasks. We retain transaction records as reasonably necessary for accounting, refunds, disputes, fraud prevention, and applicable legal requirements. Placing an order does not itself subscribe you to marketing emails.

How we use information

We use information to deliver requested marketing emails, respond to messages, operate and secure the website, prevent abuse, understand website performance, and comply with legal obligations. We do not sell personal information.

eBay snack inventory

We read the seller’s eBay orders to synchronize the 17 Rusty Snacks listings with website stock. We store order and line identifiers, the buyer’s eBay identifier, product codes, quantities and processing times to prevent duplicate deductions and match account-deletion requests. Buyer names, addresses and messages are not retained by this inventory sync. Verified eBay account-deletion notifications remove matching records and stop further deductions if an applied snack sale is affected, until inventory is reconciled.

Marketing choices

Marketing emails require explicit consent. Existing subscribers can use the unsubscribe link in any marketing email or contact support@rustysnacks.com to update their preferences. Transactional or support messages may still be sent when necessary and legally permitted.

Saved carts and Cart Rescue

Customers who explicitly opt in to Cart Rescue may provide an email address and allow us to store the product identifiers, item count, and value of that cart. We create a private, expiring recovery link so the cart can be restored. Saved carts are designed to expire after 30 days. Do not share a recovery link because anyone with the link may be able to view and restore its cart contents.

Analytics, advertising, and website monitoring

Optional providers do not load unless you allow their category on this device. Analytics and diagnostics includes Google Analytics, Microsoft Clarity, Metricool, and Sentry. Advertising and onsite marketing includes the Meta Pixel, TikTok Pixel, Pinterest Tag, and Klaviyo onsite tools. These providers may process device, browser, IP address, page-view, click, scroll, session, referral, conversion, and diagnostic information and may use cookies or similar technology. A browser Global Privacy Control signal keeps advertising and onsite marketing off. Clarity is configured to mask sensitive content, and Sentry is configured to protect sensitive fields.

Service providers and retention

We may share only the information needed with hosting, security, database, email, payment, loyalty, shipping, analytics, and professional-service providers acting for us. We retain information only as long as reasonably needed for the purposes described, security, dispute resolution, legal requirements, and program accounting.

Cookies and local storage

Necessary local storage remembers the cart and privacy choices on this device. Optional analytics, advertising, email, and monitoring providers may use cookies, pixels, local storage, or similar technology only after their category is allowed. You can return to the privacy choices above at any time. Browser settings may also be used to limit cookies, although doing so can affect website functionality.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information.

Your requests

To ask about, correct, or delete personal information, email support@rustysnacks.com. We may need to verify a request before acting.

Changes

We may update this policy as the store adds checkout, payment, shipping, analytics, or other services. The updated date above identifies the current version.